Please read these general website terms and conditions of sale carefully before placing an order or using the Tyres1 website.
Tyres1 Policy Centre

General Terms & Conditions

These terms explain the basis on which the Tyres1 website may be used, along with the main conditions that apply to online tyre sales, fitting services, delivery, payment, risk, returns and liability.

General website terms

1. Terms

By accessing https://www.tyres1.co.uk/, you agree to be bound by these terms of service, all applicable laws and regulations, and accept responsibility for compliance with local laws where applicable.

If you do not agree with any of these terms, you must not use or access this website.

2. Use licence

Permission is granted to temporarily download one copy of the materials on the Tyres1 website for personal, non-commercial, temporary viewing only.

  • You may not copy or use the materials for commercial purposes or public display
  • You may not decompile or reverse engineer any website software
  • You may not remove copyright or proprietary notices
  • You may not transfer or mirror the materials on another server

3. Disclaimer

The materials on the Tyres1 website are provided on an “as is” basis. Tyres1 makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose or non-infringement.

For home delivery orders, if tyres need to be collected, the collection fee may be deducted from any refund later processed.

4. Limitations

In no event shall Tyres1 or its suppliers be liable for any damages, including loss of data, profit or business interruption, arising out of the use or inability to use the materials on the website, even if warned of the possibility of such damage.

5. Accuracy of materials

Materials on the website may include technical, typographical or photographic errors. Tyres1 does not warrant that website materials are accurate, complete or current and may make changes without notice.

6. Links

Tyres1 has not reviewed all websites linked from this site and is not responsible for the content of any linked site. Use of linked websites is at the user's own risk.

7. Modifications

Tyres1 may revise these terms at any time without notice. By using the website, you agree to be bound by the then current version of the terms.

8. Governing law

These Terms and Conditions are subject to English law and the exclusive jurisdiction of the English courts.

Terms and Conditions of Sale

These terms apply to the website sale of tyres and fitting services through Tyres1.

1. Interpretation

Key definitions used in the sales terms.

Tyres1 Site

The website published by Tyres1 at https://www.tyres1.co.uk/

Conditions

These terms and conditions for website sale of tyres and tyre fitting services.

Contract

The contract for purchase and sale of goods created by the Customer’s Order and Order Confirmation.

Customer

The person whose offer for the goods is accepted by Tyres1.

Customer’s Order

An order submitted through the staged ordering process on the Tyres1 website.

Force Majeure

Events beyond reasonable control, including flood, fire, war, authority restrictions, strikes, shortages or machinery failure.

Fully Fitted Service

The sale of tyres together with arranged fitting through third party fitting service providers.

Goods

The tyres, fitting work, parts or related services supplied under these conditions.

Mail Order Service

The sale and delivery of tyres only to customers.

Order Confirmation

The written confirmation by Tyres1 accepting the Customer’s Order before supply.

2. Basis of the sale

  • Tyres1 sells and the Customer purchases goods in accordance with the Customer’s Order and Order Confirmation, subject to these conditions.
  • Website text, price lists and other sales literature are invitations to treat and not binding offers by Tyres1.
  • No variation to these conditions is binding unless agreed in writing by authorised representatives.
  • Customers confirm that they do not rely on representations not confirmed by Tyres1 in writing.
  • Any advice not confirmed in writing is followed at the Customer’s own risk.
  • Typographical, clerical or other errors may be corrected by Tyres1 without liability.

3. Offers and specifications

  • An order is not accepted until Tyres1 issues an Order Confirmation.
  • The Customer is responsible for ensuring order information is accurate and complete.
  • The quantity, quality, description and specification of goods are those set out in the Order Confirmation.
  • Tyres1 may change goods or specifications at any time, including where required by law or at its discretion.
  • Orders may not be cancelled after Order Confirmation except with written agreement and on terms including indemnity for losses and costs.

4. Price of the goods

  • The price is the one specified in the Order Confirmation, or if not quoted there, the website price current at the date and time of the Order Confirmation.
  • Tyres1 may increase the price before Order Confirmation to reflect cost increases, specification changes requested by the Customer or delays caused by the Customer.
  • The price includes any applicable VAT.

5. Terms of payment

  • Tyres1 is entitled to payment in full, including VAT, on the date of the Customer’s Order.
  • Tyres1 may debit the Customer’s credit or debit card on or after the date of the order.
  • The Customer must pay on the date of the order, whether or not delivery has taken place.
  • If payment fails, is declined or unauthorised, Tyres1 may cancel the contract or suspend further deliveries.

6. Delivery

Mail Order Service

Goods are delivered by Tyres1 or its nominated carrier to the delivery address in the Order Confirmation, or another address approved in advance.

Fully Fitted Service

Delivery is completed when the goods are fitted to the Customer’s vehicle by the fitting centre stated in the Order Confirmation or another approved location.

Important delivery terms

Quoted delivery and fitting dates are approximate only and not guaranteed. Tyres1 is not liable for delays unless agreed in writing. If the Customer fails to take delivery or provide proper instructions, Tyres1 may store, resell, return or otherwise deal with the goods and charge reasonable associated costs.

7. Risk and property

  • Risk passes to the Customer when goods are delivered under the Mail Order Service or when fitted and ready for collection under the Fully Fitted Service.
  • Title to the goods does not pass until all sums due to Tyres1 have been paid in full.
  • Until title passes, the Customer must keep goods separate, protected, insured and identified as Tyres1 property.
  • Tyres1 may repossess goods if ownership has not yet passed and the Customer must assist in that process.

8. Returns

  • Within 14 days after delivery, or before the arranged fitting date, the Customer may cancel, return the goods and receive a refund if they have not been used and remain in good condition.
  • The Customer is responsible for return costs and any direct costs associated with return or collection.
  • Goods returned directly must be sent back within 14 days of cancellation request.
  • Subject to the applicable clause, refunds outside the cancellation rights are at Tyres1 sole discretion.

9. Liability

  • Tyres1 is not liable for defects arising from inaccurate order information supplied by the Customer.
  • Tyres1 is not liable for fair wear and tear, wilful damage, negligence, misuse, unauthorised repair or failure to follow instructions.
  • Claims relating to defects or specification issues must be notified in writing within the stated time limits.
  • Where a valid claim exists, Tyres1 may replace the goods or refund the price at its sole discretion.
  • Except in cases of death or personal injury caused by negligence, Tyres1 excludes liability for indirect or consequential loss to the fullest extent allowed by law.
  • Tyres1 is not liable where delay or failure results from force majeure or causes beyond its reasonable control.

10. General

  • Tyres1 may perform obligations directly or through third parties.
  • Notices under these conditions must be given in writing.
  • No waiver of one breach is a waiver of later breaches.
  • If any provision is invalid, the rest remains effective.
  • The contract and these conditions form the entire agreement between Tyres1 and the Customer.
  • Tyres1 may assign or subcontract the contract, but the Customer may not do so unless agreed in writing.

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