Tyre FAQs
Welcome to Tyre FAQs. At Tyres1, we understand that tyres are a crucial part of road safety and performance. Explore our detailed answers to the most common tyre questions to make informed choices and keep your vehicle in top condition.
Tyre Size and Selection Guide
Do I need to know about tyre law?+
Driving with worn or damaged tyres is unsafe and can put you at risk of receiving a fine and 3 points on your driving licence.
The legal limit of tread depth is 1.6mm around the whole tyre. Many tyres have tread wear indicators, making tread depth easier to check.
A simple trick is to use a 20p coin. Insert the coin into the lowest tread area. If you can see the outer rim of the coin, your tyre depth is less than 3mm and you should consider replacing the tyre as soon as possible.
Which tyre size should I choose?+
Check the size of your current tyres. Front and rear tyres may be different. The size will look something like 225/45R18 91W.
This is usually the most accurate way to confirm tyre size. You can also check your vehicle handbook, although this may not always be correct if the original manufacturer wheels are no longer fitted.
You can also enter your registration on our homepage to view tyre recommendations for your vehicle.
Is tyre performance labelling important?+
Yes. European tyre labelling rules require tyres to show ratings for wet road performance, fuel economy, rolling resistance and road noise.
The rating system uses an A–G style format, with A being the best. This helps consumers compare tyres more clearly and make better informed decisions.
Common Tyre Questions Answered
Why choose Tyres1 for your tyre needs?+
We offer competitive prices on high-quality tyres, including well-known brands. Our tyre information and performance labelling help you choose the best tyres for your needs.
Why can’t I see my confirmation email?+
Your confirmation email may have been filtered into your spam folder. If you still cannot find it, email info@tyres1.co.uk and we will resend it.
I think I’ve ordered the wrong size, what do I do?+
Don’t worry — there is no charge. Email info@tyres1.co.uk as soon as possible with your order details and the changes you would like to make.
Please note that the fitting date may need to change depending on when you notify us.
Do weather conditions affect delivery time?+
We will always aim to let you know if weather has delayed the delivery of your tyres. If you want to delay your fitting because of extreme weather, we can help arrange this for you.
Is order tracking available?+
Because tyres are delivered straight to the fitting centre or to your home, there is often no need to wait for detailed tracking. If you want an update at any time, email info@tyres1.co.uk.
Why can’t I find the tyre brand I want?+
Some brands may be temporarily unavailable. Check with Tyres1 for stock updates or alternative recommendations.
Tyre Orders and Payment FAQs
I need a VAT invoice, how do I get one?+
Your order confirmation includes the VAT breakdown required for a VAT invoice.
What do you use my contact details for?+
We ask for an email address so we can send order confirmation and updates. We also ask for a contact number so we can quickly get in touch if there is any question about your order.
Understanding Tyre Performance Labels
What should I do if I’m unhappy with a tyre?+
The BTMA explains that many tyre complaints are linked to poor care, maintenance or driver influence rather than manufacturing defects.
If you are unhappy with the manufacturer examination result, refer to BTMA guidance. If an independent tyre examination gives a different result, please send the report to Tyres1 for review.
Are all your tyres classed as brand new?+
Yes. All our tyres are new. Tyres are generally classed as “brand new” if correctly stored for up to 3 years, and “new” for up to 5 years.
Our tyres are generally less than 18 months old.
Common Tyre Maintenance Questions
How can I tell if my tyres need replacing?+
Aside from illegal tread depth, common reasons to replace tyres include:
- Bald patches
- Bulges visible in the sidewall
- Internal construction visible
- Different size from the tyre on the opposite axle
- Cracks, splits or perished rubber
Does the speed rating reading matter?+
Yes. Check your handbook. It is important to fit tyres with the same speed rating as the original fitment, or a slightly higher one where appropriate.
How do I find the correct tyre pressure for my vehicle?+
You can usually find the correct tyre pressure on the inside of the fuel cap or in your handbook.
Pressure changes with vehicle load and conditions, so regular checks are recommended.
Are Run-Flat tyres needed on my vehicle?+
You should not fit Run Flat tyres to a car not designed for them, and you should not fit standard tyres to a car designed specifically for Run Flat tyres.
Run Flat tyres use reinforced sidewalls to support the vehicle if tyre pressure drops after a puncture.
Are winter tyres important in the UK?+
Winter tyres improve grip in snow, ice and rain when outdoor temperatures fall below 7°C. They can reduce stopping distance in poor conditions.
They may be especially useful if you live in remote areas or drive regularly in winter weather.
Do I need to tell my insurer if I have winter tyres?+
In general, winter tyres should not affect your insurance premium, but some insurers prefer to be informed of vehicle changes.
When should I change my winter tyres?+
A common rule is to switch back to regular tyres when the outdoor morning temperature is consistently above 7°C.
Is a spare tyre important?+
Yes. It is important to have a spare tyre in good condition in case of a flat tyre, blowout or severe tyre damage.
Tyre Order Changes, Returns and Refunds
Can I change my order?+
Yes — making changes is easy and there is no charge. Simply email info@tyres1.co.uk as soon as possible with the details of your order and the changes you want to make.
How does the cancellation process work?+
To cancel your order, email info@tyres1.co.uk and include your order reference number.
For home delivery orders, if tyres need to be collected, the collection fee will be deducted from any refund later processed.
Do you have a refund policy?+
Yes. To request a refund, email info@tyres1.co.uk with your reference number.
Refunds are made to the payment card used and are normally processed within 14 days of notification or return receipt.
Tyre Specifications
What is a 4x4 vehicle?+
A 4x4 is also known as an off-road vehicle. Tyres1 offers a wide range of tyres suitable for 4x4 vehicles.
What does 6PR and 8PR mean?+
6PR and 8PR tyres are reinforced with extra ply strength and are commonly used on light commercial vehicles.
Contact Tyres1
Where do I find contact details?+
You can email us at info@tyres1.co.uk and we’ll be happy to help.
Opening times are Monday to Saturday, 8:00am – 6:00pm. Please include a contact number so we can get back to you easily.
You can also use our contact page on the website.
Need help with your tyres?
Browse our range or contact the Tyres1 team for help choosing the right tyres for your vehicle.
